Our Services

24/7

MERCY AMBULANCE SERVICE IS OPEN 24 HOURS A DAY EVERY DAY, STAFFING MULTIPLE ALS AND BLS UNITS IN RUSSELL, TAZEWELL AND BUCHANAN COUNTIES.
  1. Critical Care Transport
    Inter-facility transportation of a critically injured or ill beneficiary by a ground ambulance, including the provision of advanced medically necessary supplies and services. These transports require the presence of a specially trained paramedic and at least a 2nd paramedic, registered nurse, or a respiratory therapist. Patients who require this type of transport are often on multiple medication drips, artificial ventilators and/or intra-aortic balloon pumps.
  2. ALS AND BLS TRANSPORT
    Advanced Life Support (ALS) is the transportation by ground ambulance and the provision of medically necessary supplies and services including the provision of an ALS assessment or at least one ALS intervention. These advanced skills are performed by EMT- Intermediate or a Paramedic. These skills involved include IV establishment, advance cardiac care including 12 lead ECG's, numerous medications, and advanced airway skills such as airway intubation. Basic Life Support (BLS) is ground transportation and the provision of medically necessary supplies and services. The ambulance must be staffed by and individual who is qualified in accordance with state and local laws as an emergency medical technician. BLS provide techniques and skills included in an EMT basic training course to individuals as they are transported to the nearest hospital including basic airway management, basic cardiac care, and trauma care and several medications.
  3. DIALYSIS TRANSPORT
    Many patients who suffer from Renal Failure end up going on dialysis, This tends to weaken patients over a period of time. When a patient can no longer transport themselves safely, they may qualify for ambulance transport. Our Friendly certified staff will pick you up at your residence and transport you to and form the dialysis facility, with as much care and comfort as possible.
  4. OUT-PAITENT TRANSPORT
    Transportation to a form out-patient treatment centers such as but not limited to cancer centers, wound care centers, or therapy.
  5. DOCTOR APPOINTMENTS
    Transportation to and from doctor appointments, with our well trained and certified staff to make sure you trip is as comfortable as possible.
  6. EMERGENCY RESPONSE
    Our staff is highly trained and experienced pre-hospital care providers that are skilled in may areas of medical and traumatic patient care. we utilize the latest and most innovative medical products that allows us to deliver the most advanced care available. We carry many medications, various equipment that allows for specialized care. We employ the most current of protocol that allows us to stay on top of current evidence based skills that come out in the medical field on a daily basis.
  7. Hospital Discharge
    After your stay in the hospital, we provide transportation back to your residence or rehabilitation center with our trained and certified staff making your ride as comfortable as possible.
  8. NON-EMERGENCY TAXI
    OUR NON-EMERGENCY TAXI SERVICE IS AVAILABLE 24 HOURS A DAY.